Return Policy
Easy exchanges
Every AARZUVA piece is chosen with care, and we want you to love what you wear. If something isn't quite right, we're here to help.
3
Days to request
Raise your request within 3 days of delivery
⇄
Exchange or credit
Swap the size or style, or get store credit
✓
Damaged or wrong?
We replace it at no cost to you
What you'll receive
✦ An exchange for a different size or another product, subject to availability
✦ Or store credit for the value of the item, to use on a future order
Please note: we do not offer cash refunds.
Eligibility
✓ Unused, unwashed and unaltered
✓ Original condition with all tags attached
✓ Returned in the original packaging
Items altered, stitched or customised at your request cannot be exchanged.
How it works
1
Reach out
Contact us within 3 days of delivery with your order number and reason.
2
Send it back
We'll confirm eligibility and share the return address.
3
Exchange or credit
Once inspected, we dispatch your exchange or issue store credit.
Return shipping
Return shipping is paid by the customer.
Damaged, defective or incorrect item?
Contact us within 3 days of delivery with photos, and we'll arrange the exchange at no cost to you.
Need help with an exchange?
Our team is happy to help.
+91 98797 19666 · orders@aarzuva.com